Using the LINE Bot
LINE Bots allow users to communicate with a LINE account using preset phrases to get preset responses. uTeach Cloud expands on this functionality by allowing student who have linked their accounts with LINE to check, change, and cancel reservations directly in the LINE app.
This means saving time and effort for both students and owners.
What’s more, you can do it directly in the LINE app, meaning that students are already familiar with the interface and there are very low barriers to getting started.
LINE Bot Settings
The exciting thing about LINE Bot settings is that it takes almost no effort to set up. If you’ve already set up LINE, you don’t need to do much else.
If you navigate to LINE Settings you’ll see an accordion for Rich Menu Settings.
Toggle the menu on to see the settings.
Keep rich menu open by default: I recommend leaving this setting on as it will make it easier for students to interact with the bot when they open your LINE account on their phones.
Home page URL: The bot has a button to send the students to your home page, but really you can use any link you like. You could use the uTeach Cloud app homepage if you want to make it easier for students to open the app, or you could use you school’s main page, schedule page, etc.
Line chat channel URL: This makes a button which lets students jump from the LINE Bot to your school’s live response LINE. Maybe students want to ask something like “Can I bring my cat to class with me?” This isn’t going to work well with the bot, so we make it easy for the students to access the live chat feature.
Chatbar text: This is the text that will appear when the menu is minimized. “Menu” tends to be a fairly popular choice here.
That’s it! You’re done!
If you want to go crazy, you can also edit the Bot Response Texts in the accordion at the bottom of the page. If you’re editing these, be careful to keep it short as you don’t want to overwhelm the LINE chatbox with a lot of text, making it more difficult to use.
LINE Bot in Action
Pretty smooth, right! As always, let us know if you have questions.